On the 26th July, 2016, Brocent help desk received the emergent service request to break-fix for one critical IBM servers in Beijing suburban area. Before technical departs to the site, the service expert made the analysis of the incident, and identified several resolutions and prepared some parts (...

Having after-hours IT support can be extremely beneficial to your business. When you have BROCENT’s 24-hour technical support in place, you will:

• Feel comfortable working late, knowing we are there if you need us
• Have an experienced technician ready to help you in an emergency—immediately
• Be able to sc...