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    アジア・ITサポートのカバレッジ

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サービス IT サービスの対象範囲

アジアでのサポートクライアントのブシエンス

地元のマネージドサービスチームとITインフラストラクチャを利用して継続的に強化されたアジアITサポートを提供するBROCENTは、IT設計、POC、実装、セットアップ、導入、導入後のITメンテナンスとサポートに関する国際SMEをサポートし、オンプレミスのIT環境とクラウドインフラストラクチャ環境の両方でITサポート、プロフェッショナルサービス、ハードウェアメンテナンスをサポートしています。アジアIT部門として働く。応答し、安全を保ちます!

管理されたITサポート

キャンパス内でフルタイムでサポートを受ける専任のエンジニアや、地域の施設オフィスや倉庫を訪問する資格のあるエンジニアが必要な場合は?

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プロフェッショナル IT サービス

アジアの複数の国や都市の倉庫施設は、ITハードウェアのメンテナンスとグローバルインフラストラクチャ展開をスピードアップします。

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ハードウェアメンテナンス

ハードウェアのメンテナンスと展開に関連する部品とデバイスは、各プロジェクト都市に分散して、簡単に「テイク&ゴー」と「ステージング」を行います。

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東南アジア

シンガポールの指揮所は、東南アジアのブロセント地域本部であり、マレーシア、フィリピン、インドネシア、タイ、ベトナムでのサービス提供事業をサポートし、サービスの最高品質を維持し、サービスコンプライアンスを管理します。

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SINGAPORE

Regional Operation Center. 12 Technician. Available service includes dedicated FTE, designated engineer support, Ad-hoc service, Managed IT Service and Professional Service. Warehouse is avaiable.

MALAYSIA

BROCENT operates IT service satellite site in Kuala Lumpur supporting enterprise clients and hardware maintenance service in data center. In KL, local team also support Ekahau wireless survey.

PHILIPINE

BROCENT mainly delivers the call-out and FTE service for major client's local data center in Manila. Most team members there support the EUC and Network Level 1 support.

VIETNAM

In Vietnam, BROCENT delivers the managed IT support model - Network Maintenance, Server administration, Cloud service migration &support and professional service. 7 team members (Prince, CCNP certified) are support the key accounts.

THAILAND

There are 6 team members in Bangkok, Thailand, and they are supporting mainly network installation, and server administration &break-fix in the data center. All members speak good English and they are MCSE and CCNA certified since 2018

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INDONESSIA

A satellite office sits in Jakarta. BROCENT has 3 certified engineers supporting Professional Service (e.g., EKAHAU survey) and server hardware maintenance in the local data centers since 2018. 

中華人民共和国

中国は、正式には中華人民共和国(中国)、東アジアの国です。人口は約14億人で、世界で最も人口の多い国です。ITエンジニアの人口が少なく、英語でコミュニケーションを取ることができ、そのほとんどは北京、上海、広州などの第1層の都市に居住しています。

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BEIJING

Beiijng office hosts the first employee since 2007. Beijing as regional service hub supporting all onsite and managed service in Northern China.

SHANGHAI

Shanghai as regional service hub was established in 2015 to support local clients in Financial and Manufacturing sectors. Local team sizes up to 30+. 

GUANGZHOU

Service Command Center (SCC) is located in the Guangzhou with up to 20+ SCC members delivering 24x7 help desk and remote support service in Asia.

HONG KONG

HONG KONG office was established in 2016. Currently 15+ team members there delivers the professional service, network maintenance and L1 EUC support to most FSI and F500 clients.

TAIWAN

BROCENT operates IT service satellite site in Taipei and  KAOHSIUNG. Local team delivers the onsite EUC support, network administration service and high quality structure cabling service.

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CHENGDU

BROCENT operates IT service satellite site in Chengdu. Only five engineers there in total support the daily IT operation for data center and manufacture plants 

その他の東アジア - 日本と韓国

南アジアは、ヒマラヤ山脈とインド洋(北から南)とガンガ川の谷(東から西)の間に位置する国々で構成されています:主に、ネパール、バングラデシュ、スリランカ、ブータン、インド、アフガニスタン、モルディブ、パキスタン。この地域の豊富な二言語の IT プロフェッショナル リソース。

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TOKYO, JAPAN

BROCENT setups the local office and IT support team in Tokyo since 2019. Currently it is still a satellite support team up to 5 CCNP certified engineers. Whole team is dedicated to support the major clients in the FSI and retail industries. All members can communicate in both English and Japanese.

OKINAWA, JAPAN

BROCENT dose not have local employee in OKINAWA but the IT support service extends to this city. Technician from OSAKA or TOKYO flies often to manage installation and migration projects.

OSAKA, JAPAN

Osaka is a designated city in the Kansai region of Honshu in Japan, that local satellite team supports mainly for network installation, configuration, and other professional service

HOKKAIDO, JAPAN

BROCENT dose not have local employee in HOKKIADO but the IT support service extends to this city. Technician from OSAKA or TOKYO flies often to manage installation and migration projects.

SEOUL, SOUTH KOREA

Seoul Special City, is the capital and largest metropolis of South Korea with 9.7 million people. Local multi-cultural team supports the network and server deployment project, and delivers the deskside IT support too.

BUSAN, SOUTH KOREA

Truly it was a great journey, and in it I met with many, whom to know was to love but whom never could I see again; for life has.

INCHEON, SOUTH KOREA

Incheon Metropolitan City (인천광역시), is a city located in northwestern South Korea. No local team works there, and the team in Seoul travels and visits for local installation often.

DAEGU, SOUTH KOREA

Daegu Metropolitan City, is a city in South Korea, the fourth-largest. No local team works there, and the team from Seoul travels and visits for local IT refresh program often.

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南アジア

南アジアは、ヒマラヤ山脈とインド洋(北から南)とガンガ川の谷(東から西)の間に位置する国々で構成されています:主に、ネパール、バングラデシュ、スリランカ、ブータン、インド、アフガニスタン、モルディブ、パキスタン。この地域の豊富な二言語の IT プロフェッショナル リソース。

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BANAGLORE, INDIA

Known as Bengaluru is the capital of the Indian state of Karnataka, Local team support Wireless Survey and Deskside Support

DELHI, INDIA

The capital of India and an administrative district of NCT Delhi, that IT Team as national service center supports L2/L3 technologies

MUMBAI, INDIA

Mumbai is the capital city of the Indian state of Maharashtra. Brocent has small team there to  support  deskside and server support

CHENNAI, INDIA

Chennai also known as Madras is the capital of the Indian state of Tamil Nadu, that support client's new installation and routine IT matter

PAKISTAN

Satellite IT Team there supports the professional service e.g., new installation, wireless survey and ITAT activities

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