IT Service manager made interview with T1 engineer and asked why you left current company. He said, "Oh, one of customer users  was not happy with my onsite service because he felt my service performance is bad, and such a simple incident took 1 hour to resolve."

The People's Republic of China, if you haven't noticed, is mind-bogglingly big. A behemoth of a country, just the Great Wall alone stretches longer than the distance between New York and Los Angeles. So, it would not be too shameful a thing to confess that, beyond the economic jugular cities of Beij...