jack.zhang

jack.zhang

Blog by jack.zhang

Managed IT Antivirus Business Plan

During July and August 2020 we continuously evaluated 17 endpoint protection products using settings as provided by the vendor. We always used the most current publicly-available version of all products for the testing. They were allowed to update themselves at any time and query their in-the-cloud ...

26.10.20 05:15 AM - Comment(s)
BROCENT Standard Procedure and Policy

BROCENT HRM manages the training program and certification for all nominated technicians. Only certified technicians are authorized to attend remote and/or onsite support activities. Such program covers for all technical team member including but not limited GSD Service Desk Team, TSC Second Line Su...

19.10.20 12:07 PM - Comment(s)
Transition Service & Management
Transition Plan (TP) is the 3 months period of time span, in that BROCENT Transition officer leads to manage all transition related tasks (refer to the table below). It plays critical roles in delivering the successful delivery outcome for the whole project. All deliverables in the TP stage will be
19.10.20 12:00 PM - Comment(s)
Your Shanghai IT Support Team

Thanks to the customers’ support and team’s effort, BROCENT (IT Managed Service Provider) steps closer to the business target in 2017. As of December 2107, BROCENT has accomplished the 4689 dispatching service in 56 cities and countries that includes China mainland, Hong Kong, Taiwan, Macau, Vietn...
13.01.18 03:09 AM - Comment(s)
Brocent Won IT Relocation Project | Shanghai China

BROCENT wins the IT Relocation Project, that supports clients to survey, contingency plan, move, stack &rack and finally resume all IT infrastructure in the new office. 9 Hours with 12 experienced IT engineers' effort completes the delivery of the whole relocation service, 17:30 till 2...

18.11.17 07:18 AM - Comment(s)